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Connecpark, smart customer assistance

Obtain better results with no hassles with the most advanced customer support available. Connecpark is the most advantageous solution which could produce substantial savings for you. And improve your customer support at the same time. Learn about the three ways to access the expertise of Indigo using Connecpark.

CONNECPARK, REMOTE ASSISTANCE

  • Immediate remote assistance, 24/7, 7 days a week.

  • The system instantly identifies where the call is coming from allowing it to see the user and apply the parking facility’s specific response protocol.

  • The remote assistant can open the facility’s gate.

  • All exchanges and interventions are recorded and archived in detail.

  • The perfect solution to multiple problems, such as payment procedure, lost tickets, equipment breakdowns, vehicle problems, access outside business hours, etc.

  • Substantial savings on labour and miscellaneous costs.

CONNECPARK SUITE

Remote assistance plus the first software suite specifically designed to optimize parking facility use.

Parking operators can now count on a solution tailored to their needs – one with characteristics no generic accounting system has. Connecpark Suite facilitates the management and billing of monthly rental spaces, permits, access cards and stickers; as well as the monitoring and treatment of receipts and daily operations.

CONNECPARK FLEX

Smart customer assistance plus select services at preferential rates. And you choose your services.

Being a Connecpark customer gives you the freedom to choose from multiple services at preferential rates that you choose yourself from the Indigo menu. From your selection, our representative will create a package and submit a quote. You can change your plan at any time to suit your evolving needs. You’re only a phone call away.

Contact a Connecpark representative